Feature
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Description
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Core
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Extra
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Project and consultations
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Project Launch Wizard
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Quickly setup a project using a simple and intuitive wizard that presents the user with a sequence of customisable fields and attributes.
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X
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Multi-page projects
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Add multiple pages to your site and projects to create a heirarchy of content and a more in-depth engagement site.
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X
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Project Tags
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Tag your projects with attributes such as categories and locations.
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X
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Project Status
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Easily define whether a project is Open (for consultation), active (and still being updated) or closed (past project).
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X
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Private consultations
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Set up private projects that are only visible to invited users.
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X
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Client comment distinction
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Admin/Project Manager comments are made distinct from community comments
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X
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Project management
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Multi-author support
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Allow Site Admins to give multiple users permission to edit projects across the site (excludes concurrent editing of same page). Users can be assigned as either Project Managers or Project Authors.
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X
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Approvals workflow
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Setup custom workflows between users or user groups to ensure changes are reviewed by the appropriate party prior to publishing.
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X
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Project drafts
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Work on adding and refining the content of a project page in draft mode until you are ready to publish the project to the public. This draft mode applies to projects that have never been published as well as previously published projects which require updates.
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X
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Versioning
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Comprehensive versioning system with comments that keeps track of all past versions of projects and pages.
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X
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Email notifications
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The Platform can send automatic emails on certain actions.
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X
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Content Creation
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In-page editing
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In-page editing allows users to edit and manage content right in the page using a ‘drag and drop editor’.
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X
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WYSIWYG content editor
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Stands for What You See Is What You Get. Users are able to edit content inline using common word processor tools and see what the end result will look like while the content is being created.
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X
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Drag and Drop content
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Easily pull tools from the toolbox onto the page and arrange them within the project canvas.
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X
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Fine-grain tool settings
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Configure each tool against a number of parameters using a simple and intuitive user interface.
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X
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Participation Tools
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Form Builder
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Build dynamic web forms and surveys that include a variety of question types (text area, dropdowns, radio buttons, check boxes, star ratings, etc.). The tool collects different quantitative and qualitative data.
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X
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Conversation
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Allows flat or threaded discussions and qualitative comments that are visible to other users to be embedded anywhere on the page (equipped with up and down voting and social sharing capabilities). This tool can also be used for Guestbook functionality
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X
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Discussion Forum
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Allows conversations to be grouped according to user-defined topics. This tool also displays the number of views, participants and comments made for each forum.
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X
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Quick Poll
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Creates a simple polling tool allowing multiple choice questions and poll results to be displayed.
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X
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Social Map
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Creates an interactive map with the ability for users to pin comments directly to the map and (optionally) see other user’s contributions. Categories can also be nominated by the user on submission.
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X
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Visioner
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Allows users to submit short contributions (140 characters) to a simple question (usually a big picture idea) and displays results as a grid of attractive ‘post-it-notes’. User comments are then displayed publicly for other users to see with options to be made social with the ability for other users to up-vote or down-vote user contributions.
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X
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Question & Answer
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Allows users to submit questions to nominated staff members or teams. Questions are displayed publicly for other users to see with options to be made social with the ability for other users to up-vote or down-vote user questions. Custom profiles can be created with avatars for responding to questions.
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X
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Fund It
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Assign values to projects (using money or points) and have community members make decisions and trade-offs as to the priority of those projects given a budget constraint.
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X
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Gather
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Allows visitors to respond to your call to action with pictures, videos and long form comments in a multimedia 'wall'. Custom categories can be added so responses can be filtered and sorted. Other visitors can leave comments on responses or 'like' them, allowing for highly social engagements.
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X
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Basic Tools
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Content
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Adds basic text, lists, links and in-line imagery along with formatting tools. It can also be used to add hyperlinks to other pages in your site, external websites, and documents, as well as adding inline images.
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X
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Heading
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Creates clear section headings to your text and makes code accessible. The Heading Hierarchy setting in this tool adjusts their font size accordingly.
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X
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Image
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Adds imagery to your site that can be opened into a pop-out display.
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X
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Quote
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Highlights key facts or remarks by creating a visually-emphasised block quote. This tool provides a range of different quote display formats.
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X
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Divider
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Creates a horizontal rule or space between blocks of content.
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X
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Button
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Creates clear calls to action that stand out of the page and provide instruction to user to visit a page, a site or download an activity.
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X
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Feature Grid
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Adds a grid of features comprised of image, heading and description to create a visual display of sub-pages, sections, documents, or other content.
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X
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Accordion
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Allows content to be displayed in a collapsible 'accordion' like format allowing the user to drill down to find more detail.
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X
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Tabs
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Lets content be tucked away into tab to make information more readable.
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X
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Media Tools
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Gallery
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Displays a list of images or videos that can then be clicked on to display in a slide show of lightboxes.
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X
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Slider
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Displays an in-page, slideshow of images that scrolls on your site.
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X
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Video
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Embeds a video player that can be optionally integrated with YouTube or Vimeo.
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X
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Swipe
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Swipe lets users see interactive before and afters of photos, plans, maps and other drawings. Users can toggle between two images by swiping a slider control back and forth to let them see proposed changes.
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X
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Web Map
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Creates an interactive webmap from spatial data that can be visually styled.
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X
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| |
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VR View
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Displays dynamic, panoramic images. Visitors will be able to pan around the panorama to get a full 360 degree view. On mobile devices, the image can be panned simply by moving the phone around, or put into Virtual Reality mode and used with compatible VR goggles for an immersive, virtual experience.
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X
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Hotspot
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An annotated image tool which allows you to display an image, plan, map or artist's impression and add animated 'hotspots' - customised glowing icons that can be opened to display a detailed explanation, image gallery and/or video.
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X
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HTML
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A versatile tool that allows you to embed a range of third party tools, such as social media widgets, and other code elements.
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X
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Support Tools
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Subscribe
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Create an email subscription form and subscriber list and also the option to integrate with Mailchimp, Campaign Monitor or Vision6.
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X
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Newsfeed
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Displays a list of all news (or blog) posts from your projects to keep your users/community in the loop. Allows for easy project updates.
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X
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Key Dates
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Displays a calendar of events and other notable dates.
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X
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Events
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Displays a list of events pages in a feed, each of which can contain details of the event, a map for the event menu, a call to action button, and content and participation tools for use before, during or after the event to keep participants engaged. |
X
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Timeline
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Displays a chart of key stages along your project’s lifecycle. It provides a visual representation of the process.
|
X
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Document Library
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Displays links to important project documents (both Word and PDF) in an attractive list. These documents provide additional information or support for the project.
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X
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Key Links
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Displays a list of associated references as web links.
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X
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FAQ
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Displays a list of frequently asked questions and their responses. The FAQ tool can be adjusted to display a certain number of FAQs before a pop-up window appears.
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X
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Social Share
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Creates the ability to share content via popular social networks such as Facebook, Twitter and LinkedIn.
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X
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Contact Us
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Displays an attractively formatted display of contact details including phone, email and address.
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X
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Call To Action
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Presents a block of colour or background image that is overlaid with a title, description and up to two action buttons that can be used to link to an internal page, external URL or file download.
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X
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Faces
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Creates small 'feature vignettes' or avatars of people involved in the project. This tool will helps develop a more 'human connection' with your content.
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X
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Logo Splash
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Displays an array of logos in an attractive way. This prevents the need to resize, orient and fit a group of logos onto the page in a way that doesn't take away from the important content.
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X
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File Management
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File manager
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Provides a common area in the dashboard that allows users to expertly manage their media files.
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X
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File sets
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Helps organise files into sets to make them easier to find.
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X
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Bulk upload
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Allows multiple files to be uploaded at one time.
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X
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Drag and drop upload
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Files can simply be dragged from your desktop computer onto the platform for easy uploading.
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X
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Image editor
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Built-in image editor that allows you to resize and crop imagery as well as apply filter presets.
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X
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Search and Discovery
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Project Search
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Allow users to quickly filter, search and discover projects easily based on project tags and keywords.
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X
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Sitewide Search
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Sitewide search to allow user to search site for specific pages and content.
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X
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Custom pretty urls
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Custom urls to make links more semantic and intuitive.
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X
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.xml sitemap
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Improves site visibility to search engines helping to make content more discoverable.
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X
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SEO metatags
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Allows users to add metadata to each page to facilitate search engine visibility.
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X
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Community user registration and management
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User accounts
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Creation of user accounts with username and password capabilities and configurable user attributes (e.g. postcode, age group etc).
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X
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User profiles
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Ability to create customised public user profiles that display a participant's information.
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X
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Configurable registration sign-up form
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Flexible user attribute model which enables easy configuration of required and non-required user attribute fields.
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X
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User login and signup using email or via social sign-in
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Enable users to login and signup using their personal email account or via social sign-in (e.g. Facebook).
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X
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User notifications
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Lets users know when other people have responded to a past comment.
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X
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Email verification
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Optional email verification email sent to user during signup.
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X
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User community analytics
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Displays analytics about the size, activity and health of your online community.
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X
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IP Blacklisting
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Blocks nominated IP addresses from accessing the site.
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X
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User deactivation
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Deactivates a current user and stops them from accessing the site.
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X
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Social Pinpoint Users
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User Groups
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Add users to global groups with an associated set of configurable permissions.
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X
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User Roles
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Assign users to user roles with an associated set of configurable permissions on a per-project basis. Common User roles include Project Manager and Project Author.
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X
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The SPP user management
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Allows Site Amins to edit and manage user licences for THE SPP across the site.
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X
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Moderation
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Moderation Panel
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Provides area in user dashboard to manage feedback. Facilitates the triage of comments via moderation tickets that can be actioned through the options - approve, reject or refer.
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X
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Moderation notifications
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Sends automatic email notifications to the Client when feedback is referred and to the user when feedback has been rejected.
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X
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Pre and post moderation
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Ability to change the moderation method from pre-screening to post-screening. Pre-screened contributions will not be publicly visible until they have been moderated. Post-moderation is recommended for most projects.
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X
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24/7 human moderation
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Moderation of feedback within a 2-hour window by 3rd party human moderators.
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X
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Banned word filtering
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Configure a customised list of banned words to prevent specified words in your user contributions from being published.
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X
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Reporting and Analytics
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Event tracking
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Web tracking on specific events which allows a detailed analysis into site visitation and user behaviour. Analytics generated at a sitewide or project level and filterable by date range.
|
X
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Engagement analytics
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Custom engagement-specific analytics to help you determine the effectiveness of your effort by measuring active and passive engagement.
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X
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Result reporting
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Filter feedback results by project and tooltype and view tabulated results and details within the Platform.
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X
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Result export
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One-click export of feedback results at a tool level, supplied as an .xls file to facilitate further analysis.
|
X
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Design
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Brand Integration
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Ability to integrate branding requirements so that the site and project has a visual identity. Branding integration can range from layout, typography, colour and logos.
|
X
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Multiple project templates
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Ability to configure user-selectable project templates.
|
X
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Sitewide logo
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Add a unique sitewide logo.
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X
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Favicon
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Add a personal favicon for display in web browsers.
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X
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Mobile ready
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Responsive design that works across any device from desktops to tablets and phones.
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X
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Web Standards
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Accessibility compliance
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Designed themes, content and UI components to be accessible based on the WCAG 2.0 guidelines. By following these guidelines as closely as possible we have ensured our sites are usable to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these.
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X
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Browser compatibility
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Designed to degrade gracefully so that the service will still function in a variety of browsers as well as older browser versions.
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X
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System and Client Support
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SaaS Model
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Continuous updates to add new features and tools to your Service.
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X
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99.5% uptime
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Service availability target for having site online.
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X
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Online helpdesk and ticketing
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24/7 Helpdesk operating under predefined SLA (Service Level Agreement).
|
X
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Integrations
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eDM (Mailchimp, Campaign Monitor, Vision6)
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Setup your engagement platform to integrate with third party eDM software either via the user registration process or the subscribe tool.
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X
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Site Management
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Custom domain names
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Setup on a custom domain name or use one of ours.
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X
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Multi-language support
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Allows for multi-language sites to be setup (additional fees may apply).
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|
X
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Security, Privacy and Data Protection
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SSL Compatibility
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Add extra security to your site by enabling SSL (Certificate can be provided free of charge, otherwise it must be purchased separately). This ensures all communications to and from the platform will be encrypted and secured using HTTPS.
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X
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In-country hosting
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Secure data hosting in your country of choice.
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X
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Regular data backups
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The Platform will be protected by backups complying with a number of daily, weekly and monthly rolling backup schedules.
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X
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Audit trail
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Includes detailed security logs which record activity on site including web page access and exceptions.
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X
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Login history
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Track login history of users.
|
X
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