Powered by UserWay

Our platform is built to meet high accessibility standards. As an additional enhancement, Social Pinpoint supports the integration of the UserWay Accessibility Widget- a third-party tool that allows individuals to further customise their experience for improved accessibility.

🖼️Examples

Once installed, the widget appears as a floating icon on your site, giving end users tools to:

  • Adjust text size
  • Enable screen reader enhancements
  • Change colour contrast or saturation
  • Turn on keyboard navigation
  • Use a reading guide, ruler, or big cursor
  • Pause animations or highlight links


💡NOTE: You do not need to configure the tool yourself. Support and setup are managed by Social Pinpoint.


⚙️Settings

Settings

How we install it

Social Pinpoint installs the widget for you. Once enabled:

  1. The Social Pinpoint team will add your site to our portal
  2. A unique script will be generated, like the example below: 
        <script src="https://cdn.userway.org/widget.js" data-account="ALPHANUMBERIC"></script>
  3. We will add this to your site via:
    • Dashboard > Settings > Tracking Codes > Code is Inserted

  4. Once saved, the widget will appear on your site across all pages.


🎨Customising the Widget

The UserWay widget offers a range of customisation options, which can be configured by the Social Pinpoint team. If you would like to request changes, please contact our support team.


Available customisations include:

  • Sound effects - Enable or disable audio feedback when interacting with the widget
  • Colour - Set the button colour to match your brand. Please provide a HEX code (i.e.#0048FF)
  • Icon Type & Size - Choose from a variety of icon styles (i.e, accessibility symbol, gear icon, person icon) the size can also be adjusted to suit your layout

  • Widget Position - set where the widget appears, typically at the bottom left or bottom right, or specify exact positioning using pixel values (between 5 - 500 px from top, bottom, left, or right)
  • Widget Type - Choose how the widget appears on your site:
    • Full Widget - Displays all accessibility tools
    • Mini Widget - Displays as a sidebar with text
    • Nano Widget - Displays as a sidebar with icons

🎯Key Actions

No. The UserWay widget is fully managed by Social Pinpoint. Clients do not need to create or manage a separate UserWay account. All setup and customisation requests should be directed to our support team.

The UserWay widget includes a Colour Contrast Checker, which helps users identify whether the text and background colours on your site meet WCAG accessibility standards. It can be used to:

  • Check if text is readable for users with visual impairments.
  • Assess and improve the contrast between foreground and background elements.
  • Support your internal accessibility reviews and design decisions.

This tool is particularly useful for branding, design updates, or internal accessibility audits. You can try it yourself here: https://userway.org/contrast/?fg=000000&bg=ffffff

  • Replace the default colour codes with your organisation’s primary text and background colours to test your combinations.

The UserWay widget can be temporarily disabled by our Support team upon request.

Alternatively, if immediate removal is required, you can remove the widget by deleting the <script> tag from your site:

  1. Go to Dashboard > Settings > Tracking Codes
  2. Remove the UserWay script from the Header field
  3. Click Save

This will remove the widget from all pages of your site. To re-enable it later, the script can simply be re-added.

No. UserWay does not collect any personal information from users interacting with the widget. It is designed to enhance accessibility without compromising privacy. For more information, see the UserWay Privacy Summary.