The Follow button, located at the page banner, is a feature that allows community members to click it and subscribe to the project's updates.

The purpose of this feature is to make it easy for community users to stay up to date with your projects, by clicking on the follow button users will receive notification or updates whenever there's a news page or event page is published for that specific project.

Project follow is set at a project-level, meaning all subpages will inherit the same project follow settings as the parent project they are associated with, it cannot be applied to solely sub-page.

Example

Here is an example of a page that has 'Project Follow' enabled.

Enable Project Follow

There are two ways to enable project follow:

1. When creating a new project, the site administrators can enable project follow under the "Details" section of the set up wizard.

2. At the toolbar of your project page, go to Settings > Details - Project Page > Look for 'Project Follow' and click the checkbox to enable/disable.

View Followers

You can view your followers for a project via the:

• Dashboard > Emails > Lists

Any list type set to 'Project' is for followers/subscribers.

Notifications

Community members would receive email notifications for the following:

• Following a project - when a community member follows a project.
• Unfollowing a project - when a community member unfollows a project.
• Project news updates - when a new 'news' page is created with the “Automated Email Notification” box is checked.
• Project event updates - when a new 'events' page is created with the “Automated Email Notification” box is checked.

📝NOTE: These emails are sent with a 3-hour delay before being sent out to your community members. Please see email templates to see examples of the types of emails.

🆕 Project Follow Button Tool

The Follow Button Tool allows you to place a Follow/Unfollow button anywhere on your project page or subpages, not just in the fixed project banner. This added flexibility lets you position the button where it’s most likely to be seen, helping to boost visibility and encourage more users to stay engaged with your project over time.

1. Open the page builder on any project page or subpage.
2. Locate the Follow Button tool in the toolbox.



3. Drag and drop the button into your desired section on the page.
4. The button will display its current state: Follow or Following.



5. Clicking the button will follow or unfollow the project, just like the banner version.

Behavior on Subpages

1. When a user clicks the Follow button on a subpage, it will also follow the parent project, not just the subpage.
2. Both the project banner Follow button and the Follow Button Tool can be visible at the same time without conflict.
   
   

💡 Important Notes

• The Follow Button Tool is only available if the project's follow functionality is enabled.
• If follow functionality is disabled after the button has been added, the button will:
  • Be hidden from users.
  • Show a disabled message in editing mode.