đ Product Update - Introducing Custom Form Surveys in the Social Map, Draft Page Search and Segmented Lists
14 August 2023
Release Date
North America - Thursday 10th August 2023
Europe - Friday 11th August 2023
Australia/NZ - Saturday 12th August 2023
Summary of key updates
Custom forms in Social Maps
Draft page search
Segment lists based on user groups
Notable customer impacts
With the inclusion of custom forms on Social Maps the following changes have been made to the reporting:
Removed Attachments key metric
Removed Sentiment by Category from contribution summary
Removed Text Analysis from contribution summary and replaced with reporting on individual form questions
Removed Text Analysis from Categories and replaced with reporting on individual form questions
Re-ordered the columns in the data tab to reflect the order of questions in the submission form
Added a Question column in the Analysis tab
Release notes
Full details of the release can be found in our release notes
Custom Forms in Social Maps
With this latest release, your geospatial consultations are about to become even more powerful. Now, you have the ability to integrate survey forms directly into your social map engagements. This exciting union of form tools and map-based interactions will open up a world of possibilities for your projects. Here's what you can expect:
Customised Surveys for Every Marker Category: Create different survey forms for each marker category, allowing you to gather feedback aligned with the specific marker type being used.
Streamlined Collaboration: Forget about juggling multiple tools. We've brought together the best of both worlds, seamlessly integrating sophisticated forms right within your map-based engagements. No more disjointed workflows or separate reporting.
Enhanced Reporting and Analysis: With surveys integrated directly into your map engagements, analysing feedback has never been more insightful. Visualize your data in context, leveraging the geographical information to extract deeper insights and make well-informed decisions.
How to Get Started
Simply log in to your account and explore the new survey integration. If you're looking for guidance, an overview of this new feature is available in the Social Pinpoint Learning Center.
Segment lists based on user groups and build more targeted campaigns
Expanding on the success of last year's user group release, we're thrilled to introduce a new feature that takes campaign targeting to the next level. Based on your feedback, we've streamlined email list creation by allowing you to directly create a dynamic segmented lists, based on user groups, eliminating the need for cumbersome exporting and reuploading.
This feature allows you to effortlessly create email lists using user groups, tailored to your campaign needs. The selection process includes all available user groups, enabling precise targeting of community members. Furthermore, this enhancement respects your users' preferences. If your campaign focuses on newsletters, the feature takes consent into account. Only users within the selected user group who've opted to receive newsletters will populate the list, ensuring compliance and relevance. Your segmented list conveniently resides under the 'Segmented' tab within the lists screen, ensuring efficient list management and campaign creation.
We're pleased to announce a forthcoming enhancement to streamline your draft page creation and editing experience. We've heard your feedback about draft page visibility and discoverability, particularly when working on multiple draft pages at the same time or when pages are pushed through an approvals workflow. Our solution? A refined Sitemap search that ensures all pagesâwhether live or in draftâare effortlessly discoverable. No more lost pages due to drafts. This update won't alter the Sitemap's look; it's all about boosting your ability to find what you need.
Accessibility updates
In our ongoing commitment to providing an inclusive experience, we're excited to highlight recent accessibility enhancements. A series of improvements, ranging from marking items as lists and adding focus states to refining font styles for readability, have been meticulously implemented. These efforts also include underlining important links, adding text alternatives for visuals, and optimizing the accessibility of various components, all to ensure effortless navigation and interaction for all users. These updates reflect our dedication to making our platform more accessible and user-friendly, fostering a more inclusive digital environment.