News

🎁 Product Update - Introducing Project Map, Project Highlights and Enhanced Email List Management

10 March 2023

Image of woman holding a phone with a map

Project Map

Premium Customers only

Our new Project Map provides a geographic overview of your projects and lets people explore and discover engagements near them or in locations of interest. This is a great tool to showcase the breadth of your engagements using a powerful visual feature.

As the Project Map is filterable, you can showcase all active, open and past projects or choose to display only projects within a certain location or a particular category.

In addition to giving you spatial discoverability, the tool has multiple layout options, including a card mode to show projects as cards, which can be easily toggled between. In order for a project to appear on the map, you will need to assign a geographic location via the project settings. You can add a marker to the address of your project, or alternatively draw your project location as a line or polygon if it is a more complex study area.

Project map with pop up card of active project

Highlighted Projects List

Premium Customers only

You can now showcase a curated list of published projects on your site you would like to draw more attention to. This list is manually selected and can be positioned anywhere throughout your site in which you would like to easily showcase more projects or even recommend related projects.

Highlighted project list card display

Enhanced Email List Management

Premium Customers only

Create Lists from Feedback

We understand that reaching out to participants during or after an engagement, such as closing the loop, is an important task. So, we’ve added a way to create an email list of any members who have submitted feedback to a project so you can utilise that list to communicate and provide timely updates.

Within the Data tab of Results for your specified project, you can now define this list easily and export it. This will also open an option for you to create a brand new list or merge the participants with an existing list in your system.

Unsubscribe

With the ability to create more lists, it is also essential that community users can control their own information flows and unsubscribe from emails they no longer wish to receive. All users will now have the ability to manage and update their communication preferences when receiving email communications from The HiVE. The user will be taken to an Unsubscribe page where they can remove themselves from the specified list.

This update means that the names of your email lists will be visible by all users when they access this Unsubscribe page. It is recommended that you review all email list names for appropriateness and public consumption.

Email management export screenshot

Draft Page Management

Draft pages can become messy when there are many users starting different projects. Sometimes you need a clean-up. We’ve added two ways to clean up accumulating drafts. Accessed from the Sitemap portion of the dashboard there is a new button called “Manage Drafts”.

It gives you two options, one that deletes drafts that are blank and haven’t even been given a title and have been inactive for three days, or one that deletes drafts that may have content but has been inactive for 90 days. Please be mindful when reviewing this, but most drafts of this type are random pages that have been created and forgotten about and therefore can be safely removed.


Security Updates

As part of our commitment to ensuring a high level of security for your data, we continually make updates to our platform based on our security management program. Some of our key updates specifically are to ensure better security controls around user registration and password management.

  • Upon registration, check a user’s password against a list of 10,000 common words and leaked passwords to ensure a user is not using a weak or compromised password.
  • Making sure that changing any password via your user profile requires entering the current password.
  • Notifying the user, via email, if their password has changed, so as to make them aware if their password has been changed without their consent.